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The Information Technology Infrastructure Library (ITIL), is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITILv3 and ITIL 2011 edition), ITIL is published in a series of five core publications, each of which covers an ITSM lifecycle stage.

2 3 What is an ITIL interview?
by Paul C
Jul 13, 2012 9:04:14 GMT 5.5

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Standards
Various standards and best practices used.
Information Technology, Infrastructure Mangement.
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