Information Technology Infrastructure Library (ITIL)

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NewBookmarkLockedFalling What is an ITIL interview?
Paul C 1 1,059 by Paul C
Jul 13, 2012 9:04:14 GMT 5.5
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NewBookmarkLockedFalling About ITIL
Paul C 0 1,081 by Paul C
Jul 13, 2012 8:57:17 GMT 5.5

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Information Technology Infrastructure Library (ITIL)
The Information Technology Infrastructure Library (ITIL), is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITILv3 and ITIL 2011 edition), ITIL is published in a series of five core publications, each of which covers an ITSM lifecycle stage.
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